Enatega Customer App: Tip Option Missing

Hey guys, have you noticed something missing in the Enatega Customer App? Specifically, the "Add Tip" option for riders seems to be MIA! This is a real bummer because it affects both the user experience and, more importantly, the riders' earnings. Let's dive into this and figure out what's going on and how we can get this fixed.

The Bug: Where's the Tip Option?

So, here's the deal. Customers are reporting that they can't see the option to tip their rider after completing a ride or delivery. This is a pretty significant issue. Think about it – tipping is a way for customers to show appreciation for good service. It also contributes to the riders' income, making their jobs more worthwhile. When the app doesn't have this feature, it's a lose-lose situation. Customers feel limited, and riders miss out on potential earnings. This is directly affecting how riders can make a living. The design of this process is quite important, and needs to be in tip top shape.

To make it clear, the main issue is that on the checkout screen, the 'Add Tip' option is nowhere to be found. This means that after a customer places an order, they don't have the opportunity to tip their rider before completing the payment process. This creates a really negative experience, and it's also not fair to the drivers who are offering their services. The app should display an option to add a tip for the rider on the checkout screen. This is crucial for user satisfaction and rider compensation. We need to make sure this is added quickly. We can't let the riders work hard and not get the tips they deserve. We will fix this in no time.

Let's break down the situation step-by-step. Imagine you're a customer. You open the Enatega Customer Application, and you place an order. You go through the ordering process, pick your items, and get ready to pay. But then, when you get to the checkout screen, where you expect to see the tip option, it's not there. That's the bug. The tip option is essential for providing the best experience possible to riders and customers. Now, the question is, why is this happening and how can we get it resolved? We need to act fast.

How to Reproduce the Issue: A Step-by-Step Guide

Want to see the problem firsthand? Here’s how you can reproduce this bug yourself:

1. Open the Enatega Customer Application: Start by opening the app on your smartphone.
2. Place an Order: Go through the process of placing an order. Select your items, choose your delivery location, and confirm your order.
3. Go to the Checkout Screen: Once you're ready to pay, navigate to the checkout screen. This is where you'll typically review your order and select your payment method.
4. Check for the 'Add Tip' Option: Look closely. Is there an option to add a tip for your rider? If the bug is present, you won't see it. This is where the issue becomes apparent.

By following these steps, you can easily verify whether the "Add Tip" option is missing in the Enatega Customer Application. This will help you understand the problem better, and hopefully give you a better idea on how to resolve the issue as fast as possible. The more people who report this bug, the faster the Enatega team will get this fixed. This will affect rider earnings, and can cause dissatisfaction among customers.

What's Supposed to Happen: The Expected Behavior

So, what should happen? The expected behavior is pretty straightforward. The app should give customers the option to add a tip for the rider on the checkout screen. This is a standard feature in most delivery and ride-sharing apps, and it's a key part of the user experience.

When you reach the checkout screen, you should see a clear and easy-to-use option to add a tip. This might be a pre-set amount, a percentage, or a custom amount that the customer can enter. Whatever the format, it should be obvious how to tip the rider.

The tip option should be prominently displayed, making it easy for customers to show their appreciation. It's a fundamental part of the transaction process, so it should not be hidden or difficult to find. This allows customers to give their tips quickly and easily.

Basically, the app needs to offer a simple way for users to tip the riders. It seems like such an obvious thing, but it's clearly missing right now. This is a big problem, and we need to fix it. We need to get the